LAURA FERNY. THE EFFECT OF RECOGNIZE FAVOR STANDARD ON CUSTOMER FAITHFULNESS IN IT SECTOR. International Scientific and Current Research Conferences, [S. l.], v. 1, n. 01, p. 113–117, 2021. Disponível em: https://orientalpublication.com/index.php/iscrc/article/view/127. Acesso em: 4 mar. 2026.